Turn Copilot Into a professional Advantage
Access to Copilot does not automatically create productivity.
Most organizations roll out Copilot across Microsoft 365, but employees are left to figure it out on their own. The result is inconsistent usage, uneven output quality, and little clarity around where Copilot creates real business value.
Our AI Certification helps professionals build practical capability with Copilot inside the tools and workflows they already use every day.
Participants learn how to apply Copilot more effectively across meetings, communication, documents, reporting, analysis, and task management while building more consistent AI-assisted workflows.
What You’ll Learn in This Copilot AI Training Course
Most Copilot training focuses on features. This program focuses on application.
You’ll learn how to use Copilot to simplify repetitive tasks, improve communication workflows, organize information more effectively, and support better day-to-day execution across Microsoft 365.
The emphasis is on building structured workflows that professionals can consistently rely on, not just experimenting with AI outputs.
You’ll also learn how Copilot fits into a broader AI workflow strategy and where it creates the greatest operational value.
Copilot Training: Access vs Workflow Capability
Most professionals think they’re adopting Copilot, but they’re just enabling features inside Microsoft 365. You need Copilot CAPABILITY.
Copilot Access
Copilot is available, but usage stays inconsistent and surface level.
What It Looks Like
Professionals use Copilot for quick tasks like drafting emails, summarizing meetings, generating documents, or organizing notes inside Outlook, Teams, Word, and PowerPoint. Usage varies widely depending on individual habits and confidence with AI tools.
What Leadership Sees
Organizations see activity across Microsoft 365, but very little consistency behind it. Some employees save time and improve workflows, while others struggle to produce useful outputs or integrate Copilot into their daily work.
Hidden Risks
Without shared workflows or training, Copilot usage becomes fragmented across departments. Employees develop inconsistent habits, outputs vary in quality, and AI adoption becomes difficult to standardize or scale operationally.
Outcome
Inconsistent adoption. Uneven productivity gains. Limited operational impact beyond individual users.
Copilot Access
Copilot is available, but usage stays inconsistent and surface level.
What It Looks Like
Professionals use Copilot for quick tasks like drafting emails, summarizing meetings, generating documents, or organizing notes inside Outlook, Teams, Word, and PowerPoint. Usage varies widely depending on individual habits and confidence with AI tools.
What Leadership Sees
Organizations see activity across Microsoft 365, but very little consistency behind it. Some employees save time and improve workflows, while others struggle to produce useful outputs or integrate Copilot into their daily work.
Hidden Risks
Without shared workflows or training, Copilot usage becomes fragmented across departments. Employees develop inconsistent habits, outputs vary in quality, and AI adoption becomes difficult to standardize or scale operationally.
Outcome
Inconsistent adoption. Uneven productivity gains. Limited operational impact beyond individual users.
Copilot Capability
Integral part of how work is organized, communicated, and executed.
H4 What It Looks Like
What It Looks Like
Professionals use Copilot through structured workflows across meetings, communication, reporting, document creation, analysis, and task management. AI becomes integrated into how work moves through Microsoft 365, not just how content gets generated.
What Leadership Sees
Workflows become more streamlined and outputs more consistent across teams. Employees use Copilot to reduce repetitive work, improve communication quality, and accelerate execution across everyday business operations.
Embedded Foundations
Professionals are trained to use Copilot intentionally inside real workflows. There is alignment around where Copilot creates value, how outputs should be reviewed, and how AI supports operational efficiency across the organization.
Outcome
Copilot becomes a scalable productivity layer across the business instead of an underused feature.
Meet Your Facilitator: Christa Hill
Christa Hill is a product leader and AI educator focused on helping professionals build practical, real-world capability with Microsoft Copilot and modern AI tools.
As Co-Founder of Tacit Edge, she helps teams move beyond surface-level use of Copilot and other AI tools into structured, repeatable ways of working that improve how they think, communicate, and execute inside everyday workflows.
Her approach is grounded in a practical framework that connects mindset, skill development, and applied tool use so AI becomes a consistent part of how work gets done, not just an occasional productivity shortcut.
Christa’s training focuses on learning how to think with AI effectively, including how to structure inputs clearly, guide outputs with precision, and apply results directly to real business work such as analysis, planning, communication, and decision support.
This program reflects her core belief that AI is not just a tool for faster output but a capability that reshapes how professionals work, think, and solve problems.
LIVE COHORT PROGRAM
For leaders who want guided discussion, accountability, and peer learning.
Promo Pricing
$2,999 CAD
*Payment plans from 6-12 months available with Klarna
Two Hours of Live Classroom Time a Week, for 6 Weeks
Monday & Wednesdays
INDEPENDENT EXPRESS PROGRAM
For leaders who want weekly live coaching support.
Promo Pricing
$1,150 CAD
*Payment plans from 6-12 months available with Klarna
6 x Weekly Drop-In Live Coaching Sessions
Tuesdays 1:00 pm MT
Learning On Your Schedule
Copilot becomes powerful when you know how to structure it.
Learn how to guide AI effectively and apply it directly to analysis, planning, and communication.
Watch The Live Info Session Replay
My approach to utilizing AI tools has changed since taking this program. Before I was using AI tools without putting any thought behind it. Now I’m a lot more specific and a lot more intentional. I’m now using AI in a constructive and productive way.
Christa made AI feel a lot more practical for our team. She helped us cut through the noise and focus on the problems and opportunities we’re solving for first before selecting the various AI tools available. The workshop was a really useful level-set that unlocked some of the team while challenging others. Above all, she got us all more comfortable for solving problems in our day-to-day work.
Working with Christa Hill from Tacit Edge for our WWTA AGM was an absolute highlight. What truly set her apart was the effort she put in beforehand; she took the time to deeply understand the truss industry, ensuring her insights were perfectly tailored to our specific challenges. Christa has a rare gift for demystifying AI, breaking down complex technical concepts into actionable steps that resonate with our specific audience through examples. She is an engaging, sharp, and forward-thinking speaker who brought incredible energy to the event—I couldn't recommend her more highly for any organization looking to navigate the future of technology.
My priority is to get as much money in the hands of artists to be as creative as possible. So if I am using AI tools in a way that contradicts that in any way, that would never be okay. So finding a way to be clear in our organization on how we use AI tools, how we empower others to use the tools and to step into those conversations in a way that’s open, curious and humble.
"Finding new value in what you thought was your “IP,” Avnish turned his knowledge base into a custom GPT for the Not For Profit Sector."
“This education helped us not to waste valuable resources and time. "What I’m seeing emerge, which is really good from a leader perspective and ultimately for our corporate culture, is the design thinking mindset at the core of what Tacit Edge teaches, I’m starting to see it happen in our company."
"The program keeps you grounded in business value. I’m no longer stuck at the starting line. The tools and frameworks I learned have eliminated that hesitation, our team can move faster than ever.”
“This isn’t about getting excited over shiny new tools. It’s about asking: what problem are we solving? Why are we building this? The program keeps you grounded in business value. I’m no longer stuck at the starting line. The tools and frameworks I learned have eliminated that hesitation, and I can move faster than ever.“
Turn Copilot into a repeatable system that supports real work.
This training shows you how to build workflows that make AI dependable across daily tasks.
The Six-Week Journey
(But you can go as fast as you want with our self-paced Program)
Pre-Work, Self-Paced:
Unlearn solutioning. Bring problems to the technology, and bring the technology into the room sooner, before your ideas go too far. Product thinking gets you failure at a discount, and AI is built to fail. It is the mindset primer for the skill set and tool set to come, and it earns the bonus Product Manager Trained credential.
Week 1: Mindset
Straight into voice prompting and ideation in the first session. Build your business context hive, a mindset and a skill set capacity in one, and learn to stay ahead of the big AI bills that come from generating results before the job is ready to start.
Week 2: ai Foundations
What the technology is, its history, and why we care. Enough depth to make confident decisions, with deep dives available as bonus material.
Week 3: Data readiness
Data readiness and governance judgment, with hands-on labs: build a data readiness chart for the data you actually use, and a future state plan for cleanup and the real-life application of AI.
Week 4: Hands-On
The build week. Understand what connects automation and agentic AI, and how to get real value out of these processes for the work you do, with implementation practices that keep quality and control.
Week 5: ai leadership
Ethics and governance: what stays the same in your existing policies, what needs to be augmented, and how to tell the data you protect from the data you can reveal, for yourself and your teams. Then leading adoption: managing objections, training your people, and building your adoption roadmap.
Week 6: Hands-On
The build week. Understand what connects automation and agentic AI, and how to get real value out of these processes for the work you do, with implementation practices that keep quality and control.
Leaders need the tools to thrive in the age of AI.
Fill out the form to speak with admissions.
Tacit Edge Product Leadership
AI & Product Management Educational Programs
Christa J. Hill
ICF-PCC, PdM-L, PdM-C, ICF-ACPT, PMC-III | Co-Founder, Tacit Edge
Meet CHRISTA
Christa is a Co-founder of Tacit Edge where she blends her industry expertise to fuel our economy with empowered, innovative, and diverse leaders that embody the entrepreneurial spirit. Along with her co-founder Renee Matsalla, they have created high-caliber, standardized Product Management curriculum for SAIT, Athabasca University PowerEd, Brock University, and other educational and corporate institutions. Building on their success in product training, they’ve brought product thinking into the AI space—now certifying leaders in strategic AI literacy and application.
Christa started her career in the early days of online banking and money transfer services, while also working in various compliance roles in the financial services industry. She then took on a passion project in the not-for-profit sector to revitalize a local community recreation centre. Upon her return to tech, she discovered a path from Product Ownership at Getty Images to Product Management at Benevity. At Benevity, now a $1.1B unicorn tech company, her work was instrumental in scaling the platform to onboard and vet over 2 million global not-for-profits and disburse over $2 billion in funds, while elevating the grants application process in collaboration with Microsoft USA. She then led the vision of Benevity’s content API, which is designed to become the engine of Benevity's end-user experience.
Christa returned to FinTech with Morgan Stanley as Vice President, Global Private Markets Product Management. Christa was instrumental in moving money around the globe through purpose-built services that facilitate liquidity events within employee stock plans for private fortune 500 companies and start-ups. Additionally, she used her extensive API experience to create the first-ever public-facing API that scales the administration of a corporation’s lifecycle from private ownership to IPO. This ground-breaking work secured Morgan Stanley’s position as the premier product for Private Markets liquidity activities. Together with her technology partners, they rose from millions to billions of dollars in activity within 12 months.
As a proud member of the 2SLGBTQI+ community, and is an ICF PCC level Professional Business Coach with the ICF (International Coaching Federation). Christa is known for her diverse perspective on coaching Product and executive leaders, helping them to deepen their expertise in Product Leadership, organizational transformation and building business agility.
Meet RENEE
Christa is a Co-founder of Tacit Edge where she blends her industry expertise to fuel our economy with empowered, innovative, and diverse leaders that embody the entrepreneurial spirit. Along with her co-founder Renee Matsalla, they have created high-caliber, standardized Product Management curriculum for SAIT, Athabasca University PowerEd, Brock University, and other educational and corporate institutions. Building on their success in product training, they’ve brought product thinking into the AI space—now certifying leaders in strategic AI literacy and application.
Christa started her career in the early days of online banking and money transfer services, while also working in various compliance roles in the financial services industry. She then took on a passion project in the not-for-profit sector to revitalize a local community recreation centre. Upon her return to tech, she discovered a path from Product Ownership at Getty Images to Product Management at Benevity. At Benevity, now a $1.1B unicorn tech company, her work was instrumental in scaling the platform to onboard and vet over 2 million global not-for-profits and disburse over $2 billion in funds, while elevating the grants application process in collaboration with Microsoft USA. She then led the vision of Benevity’s content API, which is designed to become the engine of Benevity's end-user experience.
Christa returned to FinTech with Morgan Stanley as Vice President, Global Private Markets Product Management. Christa was instrumental in moving money around the globe through purpose-built services that facilitate liquidity events within employee stock plans for private fortune 500 companies and start-ups. Additionally, she used her extensive API experience to create the first-ever public-facing API that scales the administration of a corporation’s lifecycle from private ownership to IPO. This ground-breaking work secured Morgan Stanley’s position as the premier product for Private Markets liquidity activities. Together with her technology partners, they rose from millions to billions of dollars in activity within 12 months.
As a proud member of the 2SLGBTQI+ community, and is an ICF PCC level Professional Business Coach with the ICF (International Coaching Federation). Christa is known for her diverse perspective on coaching Product and executive leaders, helping them to deepen their expertise in Product Leadership, organizational transformation and building business agility.
Renee Matsalla
PdM-L, PdM-C, ICF-ACPT, CSPO, A-CSPO | Co-Founder, Tacit Edge
Meet RENEE
Christa is a Co-founder of Tacit Edge where she blends her industry expertise to fuel our economy with empowered, innovative, and diverse leaders that embody the entrepreneurial spirit. Along with her co-founder Renee Matsalla, they have created high-caliber, standardized Product Management curriculum for SAIT, Athabasca University PowerEd, Brock University, and other educational and corporate institutions. Building on their success in product training, they’ve brought product thinking into the AI space—now certifying leaders in strategic AI literacy and application.
Christa started her career in the early days of online banking and money transfer services, while also working in various compliance roles in the financial services industry. She then took on a passion project in the not-for-profit sector to revitalize a local community recreation centre. Upon her return to tech, she discovered a path from Product Ownership at Getty Images to Product Management at Benevity. At Benevity, now a $1.1B unicorn tech company, her work was instrumental in scaling the platform to onboard and vet over 2 million global not-for-profits and disburse over $2 billion in funds, while elevating the grants application process in collaboration with Microsoft USA. She then led the vision of Benevity’s content API, which is designed to become the engine of Benevity's end-user experience.
Christa returned to FinTech with Morgan Stanley as Vice President, Global Private Markets Product Management. Christa was instrumental in moving money around the globe through purpose-built services that facilitate liquidity events within employee stock plans for private fortune 500 companies and start-ups. Additionally, she used her extensive API experience to create the first-ever public-facing API that scales the administration of a corporation’s lifecycle from private ownership to IPO. This ground-breaking work secured Morgan Stanley’s position as the premier product for Private Markets liquidity activities. Together with her technology partners, they rose from millions to billions of dollars in activity within 12 months.
As a proud member of the 2SLGBTQI+ community, and is an ICF PCC level Professional Business Coach with the ICF (International Coaching Federation). Christa is known for her diverse perspective on coaching Product and executive leaders, helping them to deepen their expertise in Product Leadership, organizational transformation and building business agility.